Frequently asked questions
General
You can create an account and log in by clicking here.
You can sign up directly on the website, within the footer to receive our Blake Brown newsletters.
We currently accept all major credit cards (American Express, Discover, MasterCard, Visa and Diners Club), Apple Pay, Shop Pay, Google Pay, and Meta Pay.
In addition to our website, Blake Brown is available on Target.com and at Target stores.
- Check out your local Target store or Target.com. They might have stock!
- Subscribe to our emails and we'll be sure to announce when they're back.
Not yet, but never say never. Sign up for our emails so you can be the first to know if we do launch a subscription program.
On occasion! If you sign up for our emails you might receive something special — plus, you’ll be the first to know about any future promotions and news.
Blake is the founder and creative director of Blake Brown. She is intimately involved in all aspects of the brand, from overseeing product development to creative direction and marketing.
Give Back Beauty is a global beauty group engaged in the creation, manufacturing, marketing and distribution of fashion, lifestyle, and talent-based beauty brands, across the fragrance, skincare, makeup, haircare, and body care categories. Give Back Beauty was thrilled to partner with Blake Lively to create Blake Brown.
It’s a nod to our roots! Brown is Blake’s father’s last name. (He took the name Lively when he married Blake’s mom.)
Not yet! But we will soon. Be sure to sign up for our emails so you can be the first to know when e-gift cards are available.
Product
All Blake Brown products are vegan, and we do not test our formulations or ingredients on animals.
What we put into our formulas matters. We are vegan, cruelty-free and clean, formulated without SLS/SLES, silicones, parabens, phthalates, synthetic dyes, and mineral oil.
Yes, you can use both the strengthening shampoo and the nourishing mask. The shampoo will help strengthen your hair, while the mask will provide deep nourishment and hydration.
Yes, Blake Brown hair products are safe to use on extensions. They are designed to be gentle and effective for both natural hair and extensions.
A generous dollop, about the size of a quarter, is usually sufficient for most hair types. Adjust the amount depending on the length and thickness of your hair. Apply evenly from mid-length to ends, and leave it on for the recommended time before rinsing thoroughly.
Orders
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at hello@blakebrownbeauty.com for assistance. We will be happy to provide a replacement* or refund for the damaged or defective product.
Other Returns:
We do not accept returns for any other reasons. If you are unhappy with your purchase, please reach out to us at hello@blakebrownbeauty.com, and we will do our best to assist you.
If your package is lost or missing, please contact our customer service team as soon as possible. Provide your order number and any tracking information you have. We will work with the shipping carrier to locate your package or send a replacement if necessary.
Orders are typically processed and shipped within 1-2 business days. Delivery times vary depending on your location and chosen shipping method. Standard shipping usually takes 2-8 business days, while expedited options are available for faster delivery.
You should receive an email confirmation that your order has shipped. Follow the link in this email to view the status of your shipment. As a reminder, tracking numbers will be available as soon as possible, approximately 2-4 days of receiving your order.
Not yet! But we hope to one day. Be sure to sign up for our emails so you can be the first to know when we go international.
Yes, we do ship to PO Boxes.
Contact Us
Don’t see the answer you are looking for?
Reach out to hello@blakebrownbeauty.com and we'll get back to you as soon as we can.